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The App Isn't Working Properly On My Device, What Do I Do?

First please check what version of iOS or Android your device is running. The system supports iOS v7.0 and higher, and Android v4.0 and higher. If your device is running an older version of the operating system this will be the problem.

If your device is running a supported version and you are experiencing problems please contact the support team and explain your issue in detail using this form.

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