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How do I install the app on my Android phone or tablet?

To install the app on your device, follow the instructions in the invitation email you have received:

  1. Click the link provided in the email.
  2. Enter the access code provided in the email.
  3. Tap the Android button.
  4. The download will begin.
  5. Either tap on “Download complete” notification to install, or find the download in your My Files folder.
  6. Open the app and register your details. When asked for your email address, please ensure you enter the email address that the email has been sent to.

IMPORTANT NOTE: When trying to install the app you may receive a notification of “Installation blocked". To trust the developer and access the app:

  1. Go to Settings
  2. Tap on “Security” or “Lock Screen and Security” – the title of this varies depending on the device you have
  3. Turn on “Unknown Sources” to allow installation of apps from sources other than the Play Store
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