Administrators are able to communicate directly with you, in real-time, about specific requests. This is in the form of a basic messaging app.

  1. Tap the Menu button in the top left of any screen.
  2. Tap the Message bubble (when new notifications have been received, a red circle with the number of new notifications is displayed).
  3. Tap to view the message thread.
  4. Tap the message box at the bottom of the screen to type in your reply.

Pro-tip: Messages can also be viewed from My Requests>select the Request>tap Messages.


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